ABOUT ME

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Hi, I am Raymond Neil from Philippines, a freelance Technical support, computer technician, Virtual Assistant, Virtual Personal Assistant
My main objective is to provide service needed by my clients and to do my best in each task that I take.  I dedicate myself to each task I am assigned in order to provide work that reflects quality and professionalism. To work hard and with quality consciousness to deliver the best quality of service
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Troubleshot and resolved device, billing, mobile broadband and account issues escalated from customer support and other departments with a 100% success rate.

*Resolved customer complaints and concerns with strong verbal and negotiation skills.
*Displayed courtesy and strong interpersonal skills with all customer interactions.
*Maintained composure and patience in face of difficult customer.

Proficient In:
-Software Troubleshooting
-Hardware troubleshooting
-Software Installation
-Virus Removal
-Networking
-Software Testing
-Software Performance Tuning 

Also Experience with
-Microsoft Power point
-Microsoft Office
-Microsoft word
-adobe Illustrator
-Simple video Editing   

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